Last updated: 2 November 2026
Because our products are food items, we do not accept returns for change of mind, preference, or opened and partially consumed products.
Eligible issues
We help with damaged or compromised packaging, spoiled products, products expired when received, or an incorrect item.
How to request help
Contact us within 24 hours of delivery at care@gaondryfruits.com or +91 92890 68982. Include your order number, contact details, a description, and clear photos of the product, packaging, batch or expiry label, and shipping label. Keep the product until our review is complete.
Refunds and replacements
- Approved claims receive a replacement or refund; approved return or replacement shipping is not charged to the customer.
- Prepaid refunds go to the original payment method. Allow 3–5 business days after approval.
- COD refunds are arranged using verified bank details. Allow 5–7 business days.
- Do not send food products back without our confirmation.
Cancellation
Request cancellation before dispatch with your order number. After dispatch, cancellation may not be possible.
Contact
Gaon Dry Fruits, Vill - Bogana, Post Bogana, Thana Mardah, Distt. Ghazipur, U.P. 233226
care@gaondryfruits.com · +91 92890 68982